Customer has shopped once. Yay! Make sure they come back again and again. Your challenge is to develop a trusting relationship.
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The Secrets To Keep Customers Coming Back
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Say Thank You
A simple thing such as sending a personal thank you email to new customers - and to your loyal repeat customers - goes a long way when it comes to nurturing the relationship.
Automate
Do you have your automation emails set up? Do it once and sit back to observe the magic. This range from abandoned cart emails, to special birthday offers or a win-back campaign giving customers that has not purchased in 6 months a special reason to buy again.
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Newsletters
Send regular newsletters to your list. In-between lucrative offers, introduce your email subscribers to new product or service launches, take them behind-the-scenes of your business.
Plan for Promotions
Plan out a promotional schedule for the year. Maybe it’s a special offer for Mother’s Day, Fourth of July, Cyber Monday or to celebrate an industry-specific holiday such as National Dog Day, Adopt A Dog Month or Take Your Dog To Work Day.
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